OUR PERMANENT JEWELRY WARRANTY

Break Warranty: If you're a local client please make an appointment to stop by our shop in Bonita Springs, Fl and we can repair it for you. If your permanent jewelry breaks at the point of the weld we will repair it for you at no charge! If the chain is broken in any other spot it will require a assessment and can range from $5-$10 to re weld. If you're not local you can ship us the jewelry and we will add a clasp and ship it back to you.

Tarnish Warranty: If your jewelry tarnishes within 160 days we can replace it with the same chain or a chain of the same price as the original with no additional charge to the client.

Lost Chain Warranty: To be eligible for the lost chain warranty you must use the same style chain and it will need to be welded to the same part of the body (ankle, wrist, or neck). Rings are not available under our lost chain warranty since they have the ability to slide on & off at anytime. If the chain is lost within the first 30 days we will replace for no charge. If lost past the 30 day mark we will replace the jewelry at 20% off the original price.

FAQ'S

Question: What is permanent jewelry?

Permanent jewelry is a custom bracelet, anklet, or necklace sized for you and welded together. The jewelry has no clasp which gives the permanent aspect. It is not something you can take off before you shower or go to bed, but it can be removed if necessary.

Question: Do you take walk ins?

Appointments are the best way to ensure we will have the jewelry material and style you're looking for in stock. We prefer if you call first to make sure our jeweler has the availability and ability to accommodate you at the time.

Question: What if I want it removed?

Wire cutters, scissors, or pliers are all capable of cutting your jewelry.

Question: What if something happens?

We ask that you reach out via phone call or email. We want you to be happy with your jewelry and service!

Question: What if it breaks?

Notify us as soon as the breakage happens. We can repair the jewelry at no charge if its a welder issue or at our fault. A small repair fee will be charged for all other repairs or misuse.

Question: How old do you have to be?

Permanent jewelry can be done on any age as long as parents consent to children under 18 years of age.

Question: How will this affect me going through airport security?

Fine jewelry like the chains we use for permanent jewelry will not need to be taken off when going through TSA.